News

Answer Enterprise 12.7
Answer Enterprise 12.6
Answer Enterprise 12.5
Answer Enterprise 12.4
Answer Enterprise 12.3
Answer Enterprise 12.2
Answer Enterprise 12.1
Answer Enterprise 12.0
Answer Enterprise 11.2
Answer Enterprise 11.1
New WEEE Regulations
Answer Enterprise 11.0
Answer at IT Logistics Show
Answer Retail 10.2
CRM Campaigns Module
Answer Enterprise ERP 10.2
Answer Enterprise ERP 10.1
Answer Enterprise ERP 10.0

Friday, August 06, 2010

Answer Enterprise 12.7

Answer Enterprise 12.7 shipped in August 2010

Release 12.7 includes over 160 logs with over 140 forms which have been changed or are new for the release. Enhancements and customer driven logs account for over 65% of the changes made. The highlights are listed below:

Highlights

• Answer POS Improvements
• Catch Weight Improvements
• Project Revenue Booking Facilities
• Direct Delivery Enhancements
• Incomplete Order/Delivery Processing
• Part Based Forecast Calculation Process
• Retail Returns and Exchange Processing Improved
• Store Barcodes for Future Use Facility
• Initial Stock Create and Pricing From Part Setup
• Inventory Management Replenishment Facilities
• Returnable Assets Tracking facilities provided in Advanced Inventory Management
• New Employee Work Order/Schedule Bookings Enquiry
• New Manufacturning Schedule Enquiry
• BOM Health and Safety Notes Added
• Improved Analysis of Employee Time and Attendance
• Project/Employee Bookings Conversion
• Improvements in Contact Search

Learn more

Wednesday, April 14, 2010

Answer Enterprise 12.6

Answer Enterprise 12.6 shipped in April 2010

Answer Enterprise 12.6 introduces many significant enhancements and new features to the application. Many of these changes were driven directly from the needs of our customers and include the following highlights:

Highlights

• Ability to time stamp Till balances in Answer Retail POS
• Second Hand Parts Processing added to POS and SOP
• Price Policy Codes for Answer Retail and SOP Processing Price Definition
• Cost and Pricing Workbench facilities introduced
• Enhanced Landed Costs facilities in Answer Purchasing
• Automatic Generation of PO Charge Purchase Order details
• Accounts Payable and General Ledger Journals user Analysis entry facilities provided
• Albany Software ALBACSIP, BACS, Export File create facilities added
• Accounts Payable Cross Billing facilities added
• Resource Management facilities added to CRM
• Dynamic Route and Drop facilities completed

Learn more

Saturday, January 16, 2010

Answer Enterprise 12.5

Answer Enterprise 12.5 shipped in January 2010

Answer Solutions’ chip and pin Commidea Ocius integration process has been formally certified by Commidea and is now generally available. These facilities, as well as a number of other enhancements are included in the new 12.5 Release.

Highlights

• Answer Electronic Payment/Chip n Pin Facilities Certification Complete
• Improved Forecast Order Generation From Sales Orders
• Create Customer button from C42P Basic Sales Order Entry
• Dynamic Route and Drop facilities added
• Support for Open Office added
• Right Click Filter enhancements
• Facilities to Sell, Manage and subsequently record and invoice ‘Meter’ Tracked Products
• Facilities to Sell ‘Licensed’ products has been added
• Attachments Processing Improvements and Enquiry facility added
• Fast Purchase Order Create Enhancements
• Supply/Service Quotations facility added
• Contact Centre Integration Improvements

Learn more

Monday, September 28, 2009

Answer Enterprise 12.4

Answer Enterprise 12.4 shipped in September 2009

In this release we have introduced a number of enhancements including the integration of an automated Electronic Payment/Chip n Pin facility for both Point of Sale and Sales Orders.

Highlights

• Enhanced labour clocking on and/or booking enhancements
• Introduction of Project Time Sheet recording
• Basic Sales Order entry and maintenance
• Answer Chip n Pin facilities
• Back to Back ‘How Packed’ Pack Container facilities added
• Enhanced Proof of Delivery functionality
• Improved Purchase Acknowledgement capability
• Facilities to formally track Warranty, Service and MRO details
• Extended Cost Roll Up facilities for Sub Contract
• Plant/Service Location Tracking details recorded
• Hand Held/Scanner list processing added
• Performance improvements
• General Reporting and Usability improvements

Learn more

Friday, May 01, 2009

Answer Enterprise 12.3

Answer Enterprise 12.3 shipped in May 2009

In this release we have introduced the MRO Workbench as well as incorporating many features and enhancements as a result of customer and market feedback.

Highlights

• New Advanced Inventory Allocations profile released
• New employee clocking on/off facilities
• Work/Order Schedule enhancements
• Extended output capability for Answer enquiries, data views and data collections
• Improvements to Purchase Order processing
• Introduction of MRO Workbench
• Enhancements to Purchase Order Entry
• Dynamic Query Parameter enhancements
• New method of controlling access to Cost Changes
• Sales Order Entry and Maintenance enhancements
• Enhancements to Sales Analytics
• Project and Task enhancements
• Improved Part Search facilities
• Answer Quotations Module extensions

Learn more

Wednesday, December 24, 2008

Answer Enterprise 12.2

Answer Enterprise 12.2 shipped in December 2008

In this release we have extended the Answer Quotations and Contact Centre modules as well as incorporating many features and enhancements as a result of customer and market feedback.

Highlights

• Extensions to Answer Quotations
• Improvements to use of filters in Contact Centre
• Activity Note Previewer for Contact Centre
• Advanced Inventory Issues and Allocations Workbench
• Introduction of Dynamic Enquiries
• Improvements to Capacity Planning Enquiries, MRP Actions, Work Order/Schedules and External Interfaces
• Bulk Change for Contact Relationships
• Enhancements to Purchase Order Entry and Change
• Introduction of Contact Centre Advanced Contact Retirement
• General Ledger Journal Entry replaced with improved version
• Enable Sales Order shipping from non QOH stock
• Currency Buy and Sell combined
• Retail Part Look Up and Processing
• General performance and usability improvements

Learn more

Friday, August 22, 2008

Answer Enterprise 12.1

Answer Enterprise 12.1 shipped in August 2008

In this release we have continued the development of the Advanced Inventory Module and introduced many features and enhancements as a result of customer and market feedback.

Highlights

• Extensions to the Advanced Inventory Module
• Right click access to Lot Number information plus Lot Tracing/Tracking enhancements
• Creation of Service Point details
• Back Order and Short Orders Workbenches
• Work Order operation Clocking On and Clocking Off
• Credit, Debit and Miscellaneous Orders Analysis
• Post Code look up and Delivery Point extensions
• Changes to further support use of Master Lots
• Ability to export Purchase Order details
• Enhancements to BOM Notes and Build facilities
• End of Period/Month adjustments
• Better Email templates and email support throughout the application
• New search screens for Answer POS plus Quantity Breaks and ability to create Purchase Orders from handheld scanners
• General performance and usability improvements

Learn more

Friday, April 25, 2008

Answer Enterprise 12.0

Answer Enterprise 12.0 shipped in April 2008

In this release we have continued the development of the Advanced Inventory Module and introduced more upload facilities for interfacing with third party solutions. We have also concentrated on making Answer easier to use, including continuing improvements in the look and feel as well as introducing significant enhancements and several new programs and features.

Highlights

• Extensions to the Advanced Inventory Module
• New Part/Product upload facility
• Back to Back processing added to Telesales Order Entry, C42P
• New Cash Posting upload facility
• Hard Allocations upload facility
• Customer level line pricing in Telesales Order Entry, C42P
• New email templates including submitted job success/failure notifications
• Improvements to Master Lot and Hard Allocation processing
• Improvements to
• Answer POS
• Better Quotation integration with Answer CRM Contact Centre
• General performance and usability improvements

Learn more

Tuesday, January 15, 2008

Answer Enterprise 11.2

Answer Enterprise 11.2 shipped in January 2008

In this release we have introduced the Advanced Inventory Module starting with support for Pre-Notifications (Advanced Shipping Notices). We have also concentrated on making Answer easier to use, including continuing improvements in the look and feel as well as introducing significant enhancements and several new programs and features.

Highlights

• New Advanced Inventory Module
• Recurring Order Cycle Enhancements
• Better email integration with Microsoft Outlook outside Answer CRM
• Sales Order Audit Tracking
• Further Master Lot Changes
• Better Delivery Calendar Maintenance
• Revised Work Order Receipting
• Quick Customer Returns Creation facility
• New Contact Enquiry for Contact Centre module in Answer CRM
• Better email features and email templates within Answer CRM
• New alternate U/M display capabilities

Learn more

Wednesday, September 12, 2007

Answer Enterprise 11.1

Answer Enterprise 11.1 shipped in September 2007

In this release we have concentrated on making Answer easier to use, including continuing improvements in the look and feel as well as introducing significant enhancements and several new programs and features.

Highlights

• Improvements in Manufacturing Revision Level/ECN Tracking
• New Vendor Credit Limit/Check Facility
• Lot Number Length Extensions
• Right Click Enhancements
• PO Receipting Tolerance Changes
• Extended Vendor Summary Enquiry
• Back to Back Order Processing Improvements
• New Work Order Workbench Enquiry
• New Forecasting Tool Extract
• New Delivery and Pick Up Bookings Enquiry
• Training Mode Improvements in Answer Retail POS
• Sales Order Forecast Generation
• New Customer Parts Stock Position Facility

Learn more

Thursday, July 05, 2007

New WEEE Regulations

The new Waste Electrical and Electronic Equipment (WEEE) regulations are now in full force for businesses in the UK.
These regulations aim to reduce the amount of this waste going to landfill, and increase recovery and recycling rates.

Do these regulations apply to your business?
Any business that manufactures, brands or imports electrical or electronic products is known as a 'producer' and is affected. Businesses selling electrical items or storing, treating or dismantling WEEE will also be affected. The legislation applies to household and non-household products.

'WEEE Day' (1st July 2007) is now upon us and the full take back, treatment and recycling systems now have to be in place.

In response to the new regulations, Answer Enterprise ERP software has WEEE Disposal Regulations built in. Parts/products can easily be flagged as being subject to disposal regulations and disposal costs are recorded and invoiced appropriately. Disposal Analysis tools allow you to categorise the part/product and mark it as household or non household as required.

Contact us for more information on the disposal regulation tools available in Answer Enterprise.

See the Environment Agency website for more information on the WEEE directive and how it could effect you.

Friday, May 11, 2007

Answer Enterprise 11.0

Answer Enterprise 11.0 shipped in May 2007

The primary focus of this release was to make the application easier to use and allow more productive use of the existing functionality. Many programs were changed to achieve this goal, a high proportion of which were customer requests. Answer Solutions has always been committed to listening to its customers and incorporating their ideas to make the application better for all.

Highlights

• ECN Control Facilities
• Dynamic Subsets
• New look and feel for many Answer programs
• Windows Vista Compatibility Testing

Learn more

Wednesday, March 28, 2007

Answer at IT Logistics Show

We recently exhibited at the newly created IT & Logistics UK exhibition in Birmingham.
This is the first of these shows, incorporating the Softworld Supply Chain and for the first time including hardware and software solutions in the same place.

This was the ideal opportunity to promote our latest Answer Enterprise release, including a major new CRM Campaigns Module and the continued development of the Answer Point of Sale (POS module). We got very positive responses to these new developments and to the Answer software packages as a whole with plenty of visitors to our stand.

Our new look information packs also proved to be a big hit with product CDs , leaflets and case studies all disappearing at a rapid rate!

Exhibitions like this give potential customers the opportunity for hands on experience of Answer software. Face to face interaction with prospective clients means we can demonstrate the unique and varied features of our software specifically for their business, giving a clear picture of the benefits they could see by implementing an Answer system.
Look out for us at other shows throughout the year and visit our stand to see what Answer software is all about.

Monday, February 05, 2007

Answer Retail 10.2

Answer Retail Release 10.2 is now available.
This release introduces Licence Keys for Transact and Transact Manager, improved till communications and a number of other significant enhancements.

The introduction of Licence Keys ensures you know that each copy Transact and Transact Manager is the latest, most up to date version. Licence Keys are automatically available for all registered versions of software and will be supplied to each customer individually.

This has also led to communications between Transact tills and Transact Manager back office have been streamlined and simplified.
Now, if all tills are on the same network then Transact Manager can manage and control all till updates. If you have remote branches then a single Transact till can handle the communication with Transact Manager back office for the whole branch.
When the new licence details for each till are entered into Transact Manager you will also define where the till is and how it communicates with the back office. Several guides are available for customers to ensure this is set up correctly.

Other Highlights:

• New A4 print configuration facilities
• Ability to prevent retired POS employees using the till
• Facility to add notes to Purchase Orders, to be printed on the PO Note or for internal use only

Friday, January 12, 2007

CRM Campaigns Module

New CRM Campaigns Module now available in Answer Enterprise

Create and manage marketing, internal and external campaigns using Answer Enterprise.

Target campaigns to internal and external sources with full integration to all other Answer modules.
Creating new or changing existing campaigns is quick and easy with the new main campaigns screen, where you can manage all aspects of the campaign from the same place.

CRM Campaigns processes include:

• Definition, Analysis and Sales Analysis impacts
• Adding of attachments, word documents, spreadsheets and so on
• Target definition and generation
• Product definition and inclusion where the Campaign is product based
• Allocation of Projects/Tasks for Accounting purposes within other Answer modules i.e. Purchasing, Inventory Management, Sales, Receivables etc
• Define and generate extracts, mail merges, email documents and more
• Ability to assign ad-hoc costs and post them to the Answer General Ledger
• Authorisation and status change facilities
• Enquiry and reporting activities
• Sales Analysis gathering capabilities

Learn more

Friday, January 12, 2007

Answer Enterprise ERP 10.2

Answer Enterprise Release 10.2 is now available.
This release introduces the CRM Campaigns Module , new facilities for Product and Customer Subsets and a number of other significant enhancements.

The CRM Campaigns Module extends the CRM application suite to provide support for creating and managing marketing, internal and external campaigns.
Using Product and Customer Subsets allows you to group products and customers together using your own criteria rather than the fixed methods of grouping records previously offered.

Highlights

• Financial Status Enhancements for Telesales Order Entry
• New features for Recurring Orders and Occurrences
• Margin Enhancements for Telesales Order Entry
• Creation of Customer and Product Subsets
• Lookup for General Ledger Number, Customer and Vendor Code made universal
• Fast Payment Processing in Accounts Payable
• Initial implementation of WEEE Waste Disposal Regulations
• Cash Posting Enhancements-Project and Task Capture
• Group Customer Posting and Tender Details Capture
• New enquiry facilities for Back Orders

Learn more

Monday, September 04, 2006

Answer Enterprise ERP 10.1

Answer Enterprise Release 10.1 is now available.

New Modules

The Dynamic Business Dataviews module brings linked user defineable queries to Answer which can display operational and analytical data the way you want it.

The Answer Point of Sale (POS) module extends the Answer Retail product line to provide integrated on-line retail sales facilities to Answer Enterprise and Answer SBE

Highlights

• Credit Limit Change Tracking
• Statement Tracking Facility
• Track Dunning Letters
• Customer Booking/Pick Up
• Sales Order Margin
• Save As Quotation Facility
• Cost Roll Up
• Back Orders on Hold
• Perform Inventory Period Close by Company
• Part Cost Date Setting
• Ability to change on-screen field names and labels
• User Retirement
• Extended Part Lookup

Learn more

Thursday, June 08, 2006

Answer Enterprise ERP 10.0

The new release of Answer Enterprise software is now available, highlights include:

• Customer Not Ordered Facility
• Contact Centre Links to Plant/Service Items
• Market Availability
• Customer Purchase Order Requited
• Purchase Order COA and COC
• General Ledger Month End Close
• Contact Centre Opportunity Management
• Sales Order Abort
• Sales Order Lead Source Data Capture
• Credit Check Facilities
• Part Search and Lookup