Answer Enterprise 12.2

Answer Enterprise 12.2 shipped in December 2008

In this release we have extended the Answer Quotations and Contact Centre modules as well as incorporating many features and enhancements as a result of customer and market feedback.

Highlights

• Extensions to Answer Quotations
• Improvements to use of filters in Contact Centre
• Activity Note Previewer for Contact Centre
• Advanced Inventory Issues and Allocations Workbench
• Introduction of Dynamic Enquiries
• Improvements to Capacity Planning Enquiries, MRP Actions, Work Order/Schedules and External Interfaces
• Bulk Change for Contact Relationships
• Enhancements to Purchase Order Entry and Change
• Introduction of Contact Centre Advanced Contact Retirement
• General Ledger Journal Entry replaced with improved version
• Enable Sales Order shipping from non QOH stock
• Currency Buy and Sell combined
• Retail Part Look Up and Processing
• General performance and usability improvements

Learn More ... Download Answer Enterprise 12.2 Highlights PDF